Privacy Policy for Loremaster

 

Privacy Policy for Loremaster

Effective Date: October 2026

Loremaster ("we," "our," or "us") is a video game trivia game for iOS and Android ("App"), made by Bungic Studios. This Privacy Policy explains what information the App collects, how we use it, who we share it with, and the choices you have.

1. Information We Collect

a. Account Information
When you first open the App, a guest account is created for you automatically through Firebase Authentication. You may optionally sign in with Google or Apple to keep your progress across devices. When you do, we receive a unique account identifier and the display name and profile photo provided by that service. Your email address is handled by Firebase Authentication for sign-in only; we do not store it in our game database or show it to anyone.

b. Game Data
To save your progress and run the game, we store on our servers (Google Cloud Firestore): your display name and avatar, level, experience, in-game currency (crystals), items you own, quiz results, achievements, the questions you have already seen, Rift runs and battle results, and any question reports you choose to send us.

c. Leaderboards
If you appear on a leaderboard, your display name, avatar or profile photo, and score are visible to other players.

d. Usage and Device Data (Analytics and Crash Reporting)
We collect gameplay events (for example: quiz started, quiz finished, purchase made, ad watched), device model, operating system version and app version through Firebase Analytics, tied to a pseudonymous account identifier, not your name. If the App crashes, crash reports (device model, OS version, error traces) are sent to Firebase Crashlytics and Sentry. We configure Sentry not to send personal data.

e. Advertising Data
The free version of the App shows ads through Google AdMob. AdMob may collect your device's advertising identifier (Android Advertising ID or Apple IDFA), IP address, and device information to show, measure and limit ads.
- In the European Economic Area, the United Kingdom and Switzerland, we ask for your consent before personalised ads are shown, using Google's consent tool. You can change your choice at any time from the privacy settings in the App.
- On iOS, the App asks for permission before accessing your advertising identifier (App Tracking Transparency). If you decline, you will still see ads, but they will not be personalised.
- Purchasing "Remove Ads" turns off interstitial ads. Rewarded videos stay available only if you choose to watch them.

f. Purchase Information
In-app purchases are processed by Google Play or the Apple App Store and managed through RevenueCat. We never receive or store your payment details (such as card numbers). We only receive purchase status and a secure identifier so we can unlock what you bought.

g. Notifications
If you allow notifications, we store a push notification token (Firebase Cloud Messaging) so we can send you reminders such as daily quests. Some reminders are scheduled locally on your device. You can turn notifications off at any time in your device settings.

h. Data Stored on Your Device
Settings such as language, sound, and theme are stored locally on your device.

2. How We Use Your Information

  • Run the game, save your progress and sync it across devices.
  • Show leaderboards and rankings.
  • Process in-app purchases and restore them.
  • Show ads in the free version, and measure them.
  • Send notifications you have allowed.
  • Fix crashes and bugs, and improve questions, balance and design using aggregated usage data.
  • Review question reports and correct wrong questions.

3. Legal Basis for Processing

We process data to provide the game you asked to use (performance of a contract), for our legitimate interests in keeping the App stable and improving it, and on the basis of your consent for personalised advertising and notifications. You can withdraw consent at any time.

4. Third-Party Services

We use the following service providers to operate the App:

  • Google Firebase (Authentication, Cloud Firestore, Cloud Functions, Analytics, Crashlytics, Remote Config, Cloud Messaging): accounts, game data, analytics, crash reports, notifications.
  • Google AdMob: advertising.
  • RevenueCat: in-app purchase management.
  • Sentry: crash and error reporting.
  • Google Sign-In / Sign in with Apple: optional sign-in.
  • Google Play / Apple App Store: distribution and billing.

These providers process data under their own privacy policies, and some of them may process data on servers outside your country. Google's policy on how it uses data from apps that use its services: https://policies.google.com/technologies/partner-sites

5. Data Sharing

We do not sell, rent or trade your personal information. Data is shared only with the service providers above, only to operate the App, and when required by law.

6. Data Retention

We keep your account and game data while your account exists. Analytics and crash data are kept for the retention periods of Firebase and Sentry (up to 14 months for analytics events). When you delete your account, your data is removed as described below.

7. Deleting Your Account and Data

In the App: open Profile, tap "Delete Account" and confirm. This permanently deletes your profile, game progress, quiz results, achievements, Rift runs, battle history and leaderboard entries, and then your sign-in account.

By email: if you can no longer open the App, email bungicstudios@gmail.com from any address with the subject "Delete my Loremaster account" and tell us the name shown on your profile or the Google/Apple account you signed in with. We will delete your data within 30 days.

Purchase records kept by Google Play, the App Store and RevenueCat for legal and accounting purposes are kept by those providers under their own policies. Deleting your account does not cancel or refund purchases.

8. Your Rights

Depending on where you live, you may have rights under data protection laws such as the GDPR or KVKK, including the right to access, correct, delete or move your data, and to object to or restrict certain processing. To use these rights, contact us at the address below. You also have the right to complain to your local data protection authority.

9. Data Security

Data is sent over encrypted connections (HTTPS) and stored with Google Cloud's security measures. Game data can only be read and changed by your own account, except for leaderboard entries, which other players can see. No method of transmission or storage is completely secure.

10. Children's Privacy

Loremaster is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be shown by updating the "Effective Date" at the top of this page.

12. Contact Us

If you have questions or requests about this Privacy Policy or your data, contact us at:
bungicstudios@gmail.com

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